Privacy policy

By accessing our website and using our services, you acknowledge that you have read and understood this privacy policy, as well as the data collection and processing practices described herein.

To this end, BALI Catamarans Charter and its entire team commit to:

• Collect and process only data with a specific and legitimate purpose, determined in advance
• Collect data only under the following conditions:
  • Data necessary for the execution of contracts and requested services
  • Your express and specific consent
  • Legitimate business interest, duly justified
• Collect and use only data that is strictly necessary for processing
• Retain data only for a limited period consistent with the services provided
• Transfer data only when necessary, and in compliance with legal security requirements
• Ensure respect for your rights and the conditions under which they can be exercised

1 - INFORMATION WE COLLECT

1.1 Information you provide directly

When using our services, you may provide personal information, especially via our contact forms. This includes:

Name, first name
Email address
Mailing address, postal code, city, country
Language
Phone number
Desired boat model
Mobility, position
Type of contract
CV and cover letter
Login credentials (encrypted password)
Correspondence history with BALI Catamarans Charter
Details of your visits to our site
Mandatory fields are marked with an asterisk.

1.2 Information collected automatically

When you browse our site, we may automatically collect technical information (IP address, browser, operating system, pages visited, session time, etc.) via cookies. This helps us improve site performance.

1.3 How your data is collected

Data may be provided directly by you or collected via your browser and cookies installed during your session.

2 - DATA RETENTION PERIOD

• 5 years from the end of the client relationship
• 3 years for prospects (from the last site visit)
• 13 months for cookies
• Geolocation data: only for the session duration

3 - USE OF DATA

3.1 Managing your subscriptions

Your data may be used to send you news and updates, if you have given your consent.

3.2 Communicating with you

We use your data to respond to inquiries, provide after-sales support, or inform you of service changes.

3.3 Sharing with third parties

In legal circumstances, BALI Catamarans Charter may share your data with competent authorities or legal advisors (e.g., disputes or investigations).

3.4 Processing your order

Some data is necessary for fulfilling contracts (bookings, transactions, etc.). Payment details are not stored.

4 - DATA RECIPIENTS

Your data may be shared with technical providers, hosting services, analytics platforms, or business software partners in the following cases:

• Contract execution
• Service improvement
• Legal or security obligations

5 - DATA TRANSFER & HOSTING

Your data is hosted by OVH on servers located in France. In the case of international transfers, appropriate contractual safeguards are implemented.

6 - YOUR RIGHTS

In accordance with GDPR, you have the following rights regarding your personal data:

• Right of access, rectification, and erasure
• Right to object
• Right to data portability
• Right to restrict processing
• Right to set post-mortem instructions
• Right to lodge a complaint with the CNIL (French data protection authority)

To exercise your rights:
dpo@catanagroup.com
Zone Technique du Port – 66140 Canet-en-Roussillon – France
Proof of identity may be required.

7 - MINORS

Under French law, minors may request the deletion of their data. This request is valid except in cases of legal exceptions.

8 - COOKIES

8.1 Definition

A cookie is a small file stored in your browser to remember preferences or track navigation.

8.2 Purpose

Cookies are used to:

• Enhance browsing (language, preferences)
• Measure website traffic (analytics)
• Display personalized content

8.3 User choice

You can manage cookie preferences via your browser or the settings provided on our site. Refusing some cookies may affect your browsing experience.

8.3.1 Technical cookies

Essential for the proper functioning of the site.

8.3.2 Analytics cookies

Help measure traffic and improve the site.

8.3.3 Advertising cookies

Adapt content and ads to your interests.

8.3.4 Third-party cookies

Services such as YouTube, Facebook, or Instagram may install their own cookies when you interact with embedded content.

9 - SECURITY

BALI Catamarans Charter implements all necessary measures (SSL certificates, firewalls, antivirus, encryption, etc.) to ensure the integrity, security, and confidentiality of your personal data.